Jump to Navigation

Lionheart Support

Lionheart: Kings´Crusade Support Forum

Click here to download the Lionheart Kings´Crusade manual!

Click here to read the Lionheart: Kings´ Crusade Gameplay tips / Strategy Guide Part 1 by GamersDailyNews

Click here to read the Lionheart: Kings´Crusade Gameplay tips / Strategy Guide Part 2 by GamersDailyNews!

If you are having a problem with your purchased copy of Lionheart: Kings' Crusade, got a question or just an idea on how to make the game better post a message in the forum.

Please note that you will need to register your game with your activation code to access the tech and support forums. Register your game

Go to the Lionheart: Kings' Crusade Support forum: (you must first register your game)

Downloads & Patches

Go to the Downloads Page.

Known Issues with Windows 7

As some players have noticed, Windows 7 64 bit in combination with some graphics cards, as well as a third, so far unknown complication that causes the game to crash.  We can't be sure exactly which graphics cards, as the problem does not occur in all cases.  We have not been able to reproduce the issue despite having the same configurations available as some of those who get the crash.

The developers are doing what they can to fix this but we don’t anticipate it being an easy fix (an external QA company is also involved) nor do we have a time estimate on it. Therefore we would like to work with you to see if we can offer a solution.

Current customers: If you are unable to play the game due to this issue and want to return it, we will do our best to facilitate that. Please contact support (@ ) paradoxplaza.com and mark the subject REFUND. We will need a full report of the problem, a copy of your DXDIAG file, proof of purchase and specification of where it was purchased. We will handle these on a case to case basis, please allow a little time for handling.

Future customers: If you have Windows 7 64 bit, we strongly recommend downloading the demo and running it on your machine first http://www.lionheartthegame.com/demo. If your computer handles the demo without issues, the full game should run as well.

Paradox Interactive Support

If you cannot find an answer for your question using one of the options above, please consult  Paradox Interactive Support directly through this link: http://paradox.zendesk.com. Include all information prompted for and a detailed description of your issue. We encourage you to check the Tech and Game Support options before contacting us, as most answers are already provided through one of those sections.